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Last Updated on March 15, 2024 by Ivan Cocherga

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Inshopapp, also referred to as inShop, is a cloud-based Software as a Service (SaaS) virtual shopping platform designed to bridge the gap between online and in-store shopping experiences. It targets retail stores and eCommerce platforms, aiming to offer a virtual in-store experience to online customers through live video calls. The core objective is to enhance sales and customer retention by providing an interactive shopping experience that simulates being in a physical store from the comfort of the customer’s home.


  • Seamless Integration: inShop can be embedded into existing websites and mobile apps, maintaining the company’s brand aesthetics through customization and branding tools.
  • Global Reach: It enables retail experts to offer their insights to customers worldwide without the need for physical presence, expanding the store’s reach and impact.
  • Enhanced Shopping Experience: Customers enjoy a personalized shopping experience that mimics visiting a store in person, thanks to live video calls.
  • Security and Convenience: The platform offers secure, high-quality video calls without the need for downloads, facilitating easy access across devices.
  • Cost Reduction: Showcasing exclusive items through video calls can reduce the logistical costs of having these items in every outlet.


  • Dependence on Internet Connectivity: The quality of the virtual shopping experience heavily relies on the customer’s and retailer’s internet connection.
  • Technology Learning Curve: Some users might find the transition to virtual shopping challenging if they are not tech-savvy.
  • Implementation Costs: While inShop offers a unique way to enhance customer experience, the initial setup and ongoing maintenance could be a consideration for small businesses.
Alternative Tool  ChatGenius

Use Cases:

  • Retail Stores: Offering customers a virtual in-store experience, where they can interact with products and retail associates in real-time.
  • E-commerce Platforms: Enhancing online shopping with live interactions, personal shopping assistance, and detailed product showcases.
  • Upscale and Exclusive Item Showcasing: Utilizing the platform to showcase high-value items through personalized video calls, thereby saving on logistic costs.


The detailed pricing for inShop was not explicitly available in the resources consulted. Typically, SaaS platforms offer tiered pricing models based on features, usage, and support requirements, so interested businesses might need to contact inShop directly for specific pricing information.

inShop distinguishes itself by focusing on creating a more interactive and personal online shopping experience, aiming to replicate the engagement and personalized service of in-store shopping through modern technology.

Ivan Cocherga

With a profound passion for the confluence of technology and human potential, Ivan has dedicated over a decade to evaluating and understanding the world of AI-driven tools. Connect with Ivan on LinkedIn and Twitter (X) for the latest on AI trends and tool insights.

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