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What is Quazilla by Squad, pros and cons, use cases and prices
Quazilla by Squad is an AI-powered chatbot designed to revolutionize customer service interactions. Its main components include an advanced AI chatbot and integration with popular messaging platforms like WhatsApp and Facebook Messenger. This platform enables businesses to provide personalized and efficient customer service on these widely-used messaging apps.
Pros:
1. Improved Customer Service: Quazilla’s AI chatbot significantly enhances customer service by providing quick and accurate responses.
2. 24/7 Availability: The chatbot ensures around-the-clock availability, improving customer satisfaction.
3. Integrations: Seamless integration with popular messaging platforms simplifies communication for both businesses and customers.
Cons:
1. Lack of Human Touch: The chatbot may struggle to provide the same level of empathy and understanding as a human agent.
2. Initial Setup: Setting up and training the AI chatbot requires time and resources.
Potential use cases for Quazilla include the retail and e-commerce industry for order tracking and product recommendations, the healthcare industry for appointment scheduling and medical assistance, and the finance industry for account inquiries and transaction support.
Quazilla’s pricing model is tailored to each business’s individual needs, with options for various levels of support and features.